Universal's Hard Rock Hotel® | Resort in Orlando

| 8.7 (2159 Reviews) |   Pet Friendly  12 Bathrooms  53 Guests
Florida Center Resort | Universal's Hard Rock Hotel®

Resort in Florida Center, Orlando

When staying at Hard Rock Hotel® at Universal Orlando guests can skip the regular lines with FREE^ Universal Express Unlimited ride access at Universal Studios Florida and Universal Islands of Adventure. Exclusive to guests staying at Loews Portofino Bay Hotel, Hard Rock Hotel®, and Loews Royal Pacific Resort. (Valid theme park admission required; select attractions. Not valid at Universal Volcano Bay or Universal Epic Universe.) Breeze into one of the Universal parks up to an hour earlier than regular guests with Early Park Admission* (valid theme park admission required; select attractions). A 12,000-square-foot pool with underwater music and rock and roll memorabilia decor is on site. Guests can also enjoy American fare at Palm Restaurant on site for dinner. Velvet Bar features a full bar and appetizers. Free WiFi, a flat-screen TV, and an iPod docking station are available in each room. All rooms are decorated with rock music-themed decor. Fun, free and easy is how guests of Universal hotels get to the parks and back. Hop aboard one of our complimentary shuttle busses and get to the fun fast.

Universal's Hard Rock Hotel® is located in Orlando.

This 667 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Guest Services, Balcony/Terrace, and several others. This is a 4 star rated property and has over 2159 reviews with the average score of 8.7 . Coming to Orlando and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 667 Bedrooms Resort if you want to learn more about this Hotala place in Orlando. These details are authentic, as they are provided by our partner, booking.com.

This Universal's Hard Rock Hotel® in Orlando is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Universal's Hard Rock Hotel®”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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5800 Universal Boulevard, Orlando, FL 32819, USA

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Kid-friendly buffet
  • Wine/Champagne
  • Breakfast in the room
  • Coffee house on site
  • Kids' meals
  • Bar
  • Snack bar
Parking
  • Electric vehicle charging station
  • Parking on site
  • Parking
  • Private Parking
  • Accessible parking
Activities
  • Evening entertainment
  • Game room
  • Golf course (within 2 miles)
  • Fitness
  • Hot tub/Jacuzzi
  • Steam room
  • Ping-pong
  • Fitness center
  • Locker rooms
  • Entertainment staff
  • Happy hour
Entertainment
  • Outdoor play equipment for kids
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Smoke-free property
  • Hypoallergenic room available
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Safe
  • Heating
  • Pet friendly
  • Convenience store on site
Guest Services
  • Shuttle service (free)
  • Laundry
  • Currency exchange
  • Concierge
  • Babysitting/Child services
  • Pet bowls
  • Shared lounge/TV area
  • Car rental
  • Baggage storage
  • Pet basket
  • Meeting/Banquet facilities
  • Vending machine (drinks)
  • Room service
  • Dry cleaning
  • Ironing service
  • Daily housekeeping
  • Fax/Photocopying
  • Business center
  • Tour desk
  • ATM on site
  • Vending machine (snacks)
  • Express check-in/out
  • Shuttle service
  • Suit press
  • Valet parking
  • 24-hour front desk
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Outdoor furniture
Security/Safety
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
Spa
  • Waterslide
  • Swimming pool
  • Beach umbrellas
  • Beach chairs/Loungers
  • Heated pool

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.
Requires theme park admission. valid only at participating rides and attractions in universal studios florida and universal islands of adventure, during normal theme park operating hours. not valid at universal volcano bay or at universal epic universe. excludes separately ticketed events. park-to-park admission required to board the hogwarts™ express. benefit is nontransferable and valid only for guests of loews royal pacific resort, hard rock hotel® and loews portofino bay hotel, for the number of guests staying in the room for the length of hotel stay. express ride access is a separate line with a shorter wait time at participating rides and attractions. present valid room key card to the attendant upon entering the express queue for a participating ride and attraction. parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancelation without notice, and not guaranteed. additional restrictions may apply. †based on the weighted average price of a 2-park universal express unlimited pass ranging between $124.99 and $389.99 per person, universal orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating early park admission benefit. early park admission begins up to one (1) hour prior to regular scheduled park opening to: (a) universal studios florida and/or universal islands of adventure as determined by universal orlando; (b) universal volcano bay (weather permitting); and/or (c) universal epic universe. valid at select attractions at each park. park-to-park admission required to board the hogwarts express. benefit is nontransferable. parks, attractions, operational times, and offerings for the early park admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancelation without notice, and not guaranteed. additional restrictions may apply, water taxi not available for transportation to universal volcano bay or to universal epic universe, only merchandise purchased from select universal orlando owned and operated theme park stores are eligible for hotel delivery. hotel delivery concludes daily at 5pm and the service cannot be used the day of guest check out. additional restrictions apply and are subject to change without notice, priority seating is only available to guests of loews portofino bay hotel, hard rock hotel® and loews royal pacific resort with room key card. valid at select dining venues in universal studios florida, universal islands of adventure and universal citywalk during normal park/venue operating hours, subject to availability. separate theme park admission is required to enter the theme parks. parking is not included. guests are encouraged to visit the hotel’s concierge desk for details, availability and to make a reservation. reservations are highly recommended but not required. any groups over seven (7) require direct contact with the preferred venue to check and confirm availability as it is not guaranteed. benefit and participating locations are subject to availability, change and/or cancelation without notice, and additional restrictions may apply, hard rock hotel ® hard rock cafe international (usa), inc. universal elements and all related indicia tm & © 2025 universal studios. all rights reserved, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.55
Location:
9.77
Staff:
8.85
Facilities:
8.84
Comfort:
9.01
Cleanliness:
8.92
Westley
Aug 29, 2025 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Great location for the universal parks. Loved the vibe with rock music playing everywhere at the right level in the background. We enjoyed arriving at Universal in style on the boat but is probably a 10min walk as well so super close. We also really enjoyed the pool and waterslide. Watching a movie in the nice warm pool till 10pm was a great experience. Food and drinks were very nice as you’d expect, and hope, given the 5* prices.
Negative: Nothing.
Summary: Nice vibe. Lovely pool. Boat to the parks is cool.
See All Reviews

Room Arrangement

Room Info Facilities
Garden View Room (Includes FREE^ Universal Express Unlimited)
Room Type: Quad
Room Size: 35 m2
2 Queen bed(s) Bed
Garden View Room (Includes FREE^ Universal Express Unlimited)

General

Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Flat-screen TV, TV

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Kitchen

Coffee machine, Refrigerator

Internet

Wireless internet

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

View

Garden view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels
Pool view room (Includes FREE^ Universal Express Unlimited)
Room Type: Quad
Room Size: 35 m2
2 Queen bed(s) Bed
Pool view room (Includes FREE^ Universal Express Unlimited)

General

Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Flat-screen TV, TV

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Kitchen

Coffee machine, Refrigerator

Internet

Wireless internet

View

View, Pool view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels, Pool with a view
Deluxe King Room (Includes FREE^ Universal Express Unlimited)
Room Type: Double
Room Size: 37 m2
1 King bed(s) Bed
1 Sofa bed Bed
Deluxe King Room (Includes FREE^ Universal Express Unlimited)

General

Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Flat-screen TV, TV

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Kitchen

Coffee machine, Refrigerator

Living Area

Sitting area, Sofa, Desk

Internet

Wireless internet

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels
Club Level Room - King Bed (Includes FREE^ Universal Express Unlimited)
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
1 Sofa bed Bed
Club Level Room - King Bed (Includes FREE^ Universal Express Unlimited)

General

Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Flat-screen TV, TV

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Kitchen

Coffee machine, Refrigerator

Living Area

Sitting area

Internet

Wireless internet

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels
Club Level Room - Two Queen Beds (Includes FREE^ Universal Express Unlimited)
Room Type: Quad
Room Size: 35 m2
2 Queen bed(s) Bed
Club Level Room - Two Queen Beds (Includes FREE^ Universal Express Unlimited)

General

Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Flat-screen TV, TV

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Kitchen

Coffee machine, Refrigerator

Internet

Wireless internet

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels
Deluxe Two Queen Room (Includes FREE^ Universal Express Unlimited)
Room Type: Quad
Room Size: 37 m2
2 Queen bed(s) Bed
Deluxe Two Queen Room (Includes FREE^ Universal Express Unlimited)

General

Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Flat-screen TV, TV

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Kitchen

Coffee machine, Refrigerator

Living Area

Sofa, Desk

Internet

Wireless internet

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels
Standard View Room (Includes FREE^ Universal Express Unlimited)
Room Type: Quad
Room Size: 35 m2
2 Queen bed(s) Bed
Standard View Room (Includes FREE^ Universal Express Unlimited)

General

Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Flat-screen TV, TV

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Kitchen

Coffee machine, Refrigerator

Internet

Wireless internet

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels
King Suite (Includes FREE^ Universal Express Unlimited)
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed
1 Sofa bed Bed
King Suite (Includes FREE^ Universal Express Unlimited)

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

General

Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Flat-screen TV, TV

Kitchen

Coffee machine, Refrigerator

Living Area

Sitting area, Sofa

Internet

Wireless internet

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels
Premium Two-Bedroom Suite - Future Rock Star Suite (Includes FREE^ Universal Express Unlimited)
Room Type: Suite
Room Size: 74 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
1 Sofa bed Bed

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

General

Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Flat-screen TV, TV

Kitchen

Coffee machine, Refrigerator

Living Area

Sitting area, Sofa

Internet

Wireless internet

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels
Mobility Accessible Garden View 2 Queen Room (Includes FREE^ Universal Express Unlimited)
Room Type: Family
Room Size: 35 m2
2 Queen bed(s) Bed
Mobility Accessible Garden View 2 Queen Room (Includes FREE^ Universal Express Unlimited)

General

Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Flat-screen TV, TV

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Kitchen

Coffee machine, Refrigerator

Internet

Wireless internet

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

View

Garden view

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible, Adapted bath

Pool and Spa

Pool towels
Mobility Accessible Garden View 2 Queen Room, w/roll-in shower (Includes FREE^ Universal Express Unlimited)
Room Type: Family
Room Size: 35 m2
2 Queen bed(s) Bed
Mobility Accessible Garden View 2 Queen Room, w/roll-in shower (Includes FREE^ Universal Express Unlimited)

General

Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Flat-screen TV, TV

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Kitchen

Coffee machine, Refrigerator

Internet

Wireless internet

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

View

Garden view

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible, Adapted bath

Pool and Spa

Pool towels
Mobility Accessible Club 2 Queen Room (Includes FREE^ Universal Express Unlimited)
Room Type: Family
Room Size: 35 m2
2 Queen bed(s) Bed
Mobility Accessible Club 2 Queen Room (Includes FREE^ Universal Express Unlimited)

General

Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Flat-screen TV, TV

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Kitchen

Coffee machine, Refrigerator

Internet

Wireless internet

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible, Adapted bath

Pool and Spa

Pool towels

FAQ's

Is this Universal's Hard Rock Hotel® pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Universal's Hard Rock Hotel®?

Check-in time for Universal's Hard Rock Hotel® starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Universal's Hard Rock Hotel® have a swimming pool?

Yes, this Universal's Hard Rock Hotel® has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Universal's Hard Rock Hotel®?

Best-rates for the Universal's Hard Rock Hotel® starts from $672 per night with includes Accessibility, Transportation/Shuttle, Business Services, Restaurant, Air Conditioner, Pet Friendly, Pool, Designated Smoking Area, Sports/Activities, Fireplace/Heating, Bar, Guest Services, Balcony/Terrace, Security/Safety, Entertainment, Hot Tub, Internet, View, Ocean View, EV Charge Station, Wellness Facilities, Breakfast, Child Friendly, Laundry, Parking, TV, Wheelchair Accessible, Oceanfront with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Universal's Hard Rock Hotel® a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Universal's Hard Rock Hotel® wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Universal's Hard Rock Hotel® is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Universal's Hard Rock Hotel®?

Based on the information reported by the owner or manager, the Universal's Hard Rock Hotel® indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Universal's Hard Rock Hotel®?

Based on the information reported by the owner or manager, details for the cancellation policy for the Universal's Hard Rock Hotel® are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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8.7 (2159 Reviews)
Resort
  • Air Conditioner
  • Parking
  • Pet Friendly